FAQ / Support Center
Can solid hardwood flooring be installed in the basement?
Why can’t I use marble on my kitchen countertop?
Where can hardwood flooring be installed?
Is hardwood flooring suitable for kitchens and bathrooms?
Are hardwood floors cost-effective?
Wood Flooring: What is “underlayment?”
What is a floating floor and does it move?
What type of sealer should I use on my granite?
What’s the difference between pre-finished and unfinished wood flooring?
How do the prices of solid surface, quartz, and granite compare?
What is the most durable hardwood floor available?
Which installation method should I choose for my wood flooring?
Does it harm the environment to harvest wood for wood flooring?
What are the main differences between the various countertop surfaces?
Will I have small pits in my granite counters?
Which countertops are heat resistant?
Can hardwood flooring improve indoor air quality?
What advice to you have for using slate tile?
I am familiar with Corian, but what other solid surface products are available?
What is “etching?”
What are some basic tile care instructions for Porcelain and Ceramic?
Are all warranties the same?
Can granite be damaged?
How can I determine the level of craftsmanship of the fabricator or installer?
For wood flooring, what is “below grade,” “on grade,” or “above grade?”
Will my pre-finished floor have a beveled edge?
With so many wood species to choose from, how do I select one?
Is it necessary to seal stone surfaces?
What is the best countertop material?
What types of sinks are available?
Why are there gaps between the boards on my wood floor?
Do I have to buy the whole slab/sheet?
Will my wood floor have color variations?
What are some disclaimers for installing Travertine Tile?
How often do I apply sealer?
Is it safe to put a slow cooker or electric skillet on my stone countertop?
How long do wood floors last?
What countertop finishes are available?
What is a “standard” countertop?
What is meant by “acclimate” a hardwood floor?
Why does my floor look different from the sample in the showroom?
What is the difference between granite and marble?
How do I restore my pre-finished wood floor to look new again?
What types of chemicals should I avoid on my quartz?
How do I get color samples of surface products?
How long does it take to install my kitchen countertop?
Does wood flooring provide good acoustics?
How do I clean my granite?
Why is the floor beneath my rugs lighter than the rest of my wood floor?
What is an “upgraded” countertop?
Can I over-seal my granite?