FAQ / Support Center
How long do wood floors last?
For wood flooring, what is “below grade,” “on grade,” or “above grade?”
How can I determine the level of craftsmanship of the fabricator or installer?
What countertop finishes are available?
What are some basic tile care instructions for Porcelain and Ceramic?
Are hardwood floors cost-effective?
What are some disclaimers for installing Travertine Tile?
What’s the difference between pre-finished and unfinished wood flooring?
What are the main differences between the various countertop surfaces?
Is hardwood flooring suitable for kitchens and bathrooms?
Can granite be damaged?
Will my wood floor have color variations?
What advice to you have for using slate tile?
Why is the floor beneath my rugs lighter than the rest of my wood floor?
What is the best countertop material?
Which countertops are heat resistant?
What is meant by “acclimate” a hardwood floor?
What types of sinks are available?
What is an “upgraded” countertop?
Why are there gaps between the boards on my wood floor?
Does it harm the environment to harvest wood for wood flooring?
What is a floating floor and does it move?
Will my pre-finished floor have a beveled edge?
How do I restore my pre-finished wood floor to look new again?
What is the most durable hardwood floor available?
Wood Flooring: What is “underlayment?”
How do the prices of solid surface, quartz, and granite compare?
What is a “standard” countertop?
I am familiar with Corian, but what other solid surface products are available?
Which installation method should I choose for my wood flooring?
Why can’t I use marble on my kitchen countertop?
Is it safe to put a slow cooker or electric skillet on my stone countertop?
Can solid hardwood flooring be installed in the basement?
Are all warranties the same?
Where can hardwood flooring be installed?
What is the difference between granite and marble?
What types of chemicals should I avoid on my quartz?
With so many wood species to choose from, how do I select one?
Will I have small pits in my granite counters?
Is it necessary to seal stone surfaces?
Does wood flooring provide good acoustics?
Why does my floor look different from the sample in the showroom?
Do I have to buy the whole slab/sheet?
What is “etching?”
Can I over-seal my granite?
Can hardwood flooring improve indoor air quality?
What type of sealer should I use on my granite?
How do I clean my granite?
How do I get color samples of surface products?
How often do I apply sealer?
How long does it take to install my kitchen countertop?
