FAQ / Support Center
Can hardwood flooring improve indoor air quality?
What is meant by “acclimate” a hardwood floor?
What types of chemicals should I avoid on my quartz?
What is “etching?”
Does wood flooring provide good acoustics?
I am familiar with Corian, but what other solid surface products are available?
What types of sinks are available?
What’s the difference between pre-finished and unfinished wood flooring?
Will I have small pits in my granite counters?
With so many wood species to choose from, how do I select one?
How often do I apply sealer?
Which countertops are heat resistant?
What is a floating floor and does it move?
What type of sealer should I use on my granite?
Why can’t I use marble on my kitchen countertop?
How do the prices of solid surface, quartz, and granite compare?
Are all warranties the same?
Is hardwood flooring suitable for kitchens and bathrooms?
What is the difference between granite and marble?
Can solid hardwood flooring be installed in the basement?
What is a “standard” countertop?
Where can hardwood flooring be installed?
Is it safe to put a slow cooker or electric skillet on my stone countertop?
What advice to you have for using slate tile?
What is the most durable hardwood floor available?
What are the main differences between the various countertop surfaces?
How long do wood floors last?
How do I clean my granite?
Does it harm the environment to harvest wood for wood flooring?
Which installation method should I choose for my wood flooring?
What are some basic tile care instructions for Porcelain and Ceramic?
What are some disclaimers for installing Travertine Tile?
Why are there gaps between the boards on my wood floor?
What is an “upgraded” countertop?
How long does it take to install my kitchen countertop?
Will my pre-finished floor have a beveled edge?
How can I determine the level of craftsmanship of the fabricator or installer?
Why does my floor look different from the sample in the showroom?
Do I have to buy the whole slab/sheet?
How do I get color samples of surface products?
What countertop finishes are available?
Are hardwood floors cost-effective?
How do I restore my pre-finished wood floor to look new again?
What is the best countertop material?
Wood Flooring: What is “underlayment?”
For wood flooring, what is “below grade,” “on grade,” or “above grade?”
Can granite be damaged?
Will my wood floor have color variations?
Can I over-seal my granite?
Why is the floor beneath my rugs lighter than the rest of my wood floor?
Is it necessary to seal stone surfaces?