FAQ / Support Center
What is the best countertop material?
What types of chemicals should I avoid on my quartz?
For wood flooring, what is “below grade,” “on grade,” or “above grade?”
What is the difference between granite and marble?
What are some disclaimers for installing Travertine Tile?
What is “etching?”
Which countertops are heat resistant?
How do the prices of solid surface, quartz, and granite compare?
How do I clean my granite?
How long does it take to install my kitchen countertop?
Why does my floor look different from the sample in the showroom?
What types of sinks are available?
Can I over-seal my granite?
Why are there gaps between the boards on my wood floor?
Does wood flooring provide good acoustics?
Wood Flooring: What is “underlayment?”
Which installation method should I choose for my wood flooring?
Will I have small pits in my granite counters?
What type of sealer should I use on my granite?
What are the main differences between the various countertop surfaces?
How long do wood floors last?
How can I determine the level of craftsmanship of the fabricator or installer?
How do I get color samples of surface products?
Will my wood floor have color variations?
What countertop finishes are available?
What is meant by “acclimate” a hardwood floor?
I am familiar with Corian, but what other solid surface products are available?
Is hardwood flooring suitable for kitchens and bathrooms?
What are some basic tile care instructions for Porcelain and Ceramic?
Why can’t I use marble on my kitchen countertop?
Are hardwood floors cost-effective?
Is it safe to put a slow cooker or electric skillet on my stone countertop?
What is a floating floor and does it move?
How do I restore my pre-finished wood floor to look new again?
Do I have to buy the whole slab/sheet?
How often do I apply sealer?
Can hardwood flooring improve indoor air quality?
Can granite be damaged?
Will my pre-finished floor have a beveled edge?
Can solid hardwood flooring be installed in the basement?
Why is the floor beneath my rugs lighter than the rest of my wood floor?
What’s the difference between pre-finished and unfinished wood flooring?
Are all warranties the same?
With so many wood species to choose from, how do I select one?
Where can hardwood flooring be installed?
What is the most durable hardwood floor available?
Is it necessary to seal stone surfaces?
What advice to you have for using slate tile?
What is a “standard” countertop?
Does it harm the environment to harvest wood for wood flooring?
What is an “upgraded” countertop?