For everyday cleaning there are a number of products available on the market specifically designed for natural stone (such as Black Diamond brand stone cleaners), or a solution of 2 parts water to 1 part Simple Green works well. A very simple method is to use warm soapy water and wipe the entire counter surface on a daily basis. You do want to avoid common household cleaners that have a bleach or ammonia base. These cleaners can damage your sealer and leave your counters more susceptible to stains.
As with any natural stone, certain exposure to heat may cause cracks due to thermal shock. We do recommend that you always place them on a trivet or cutting board to protect your countertop. (Review your electric appliance manual as a reference.)
Drano, Liquid Plumr, oven cleaners and floor strippers will harm quartz surfaces. Do NOT use these or any other harsh chemicals on your surface.
Yes! It is important to understand that while regular sealing is important, too much sealer can become a problem. Once a week or even once a month sealing can begin to build up in your granite material and begin to make the granite surface appear cloudy and dull. If this build up occurs we do recommend that you contact a stone restoration specialist to come out and clean and reseal your granite professionally.
We recommend that you seal your stone countertops anywhere from every 6 months to once a year. The frequency of sealing is typically based on the type of stone you have selected and the amount of traffic in the kitchen.
From the time you place the order, it generally takes about 3 weeks to have a finished counter. If we are installing your product, we prefer to make the template (countertop pattern) 7 – 10 days prior to the installation date.
We have about 90% of all solid surface and quartz samples. We encourage you to stop by our showroom for FREE samples. Each product page has links to our manufacturers’ websites were you can view their color selections.
All samples are FREE, just stop by our showroom.
No, all warranties are not the same and we encourage you to read the manufacturer’s warranty before you make your decision. Granite does not come with any warranty past the initial one year Premier Countertops craftsmanship warranty.
Surface craftsmen use many of the same disciplines as wood craftsmen. The materials are crafted using similar methods and tools of the trade are common to many professional wood shop environments. While each surface manufacturer supplies relatively consistent high quality sheet goods, a surface application is only as good as the craftsman who built it.
Evidence of master craftsmanship can be seen in the details:
Check the seams. Solid surface materials are designed to be seamed together with virtually invisible seams. With the exception of certain textures, colors, and high polish finishes, seams should be nearly invisible to the naked eye. Seams that are obvious or separated are unacceptable.
Check the silicone. Set-on backsplashes and undermount sink finishes require the installer to rely on matching silicone to seal seams and conceal minor irregularities. However, under all circumstances, silicone should be used discreetly and sparingly. Excess silicone is often evidence of an inexperienced installer.
Check the edge. The edge overhang should be consistent throughout the perimeter of the counter.
Check the fit. Surface counters are most appropriately measured using a template. This insures that your counter will fit properly and will accommodate any imperfections in your walls, cabinets, or appliances. A sloppy fit generally indicates sloppy craftsmanship.
Slabs are almost always sold intact. Buying random slabs would be analogous to buying fabric remnants. Like a tailor, your fabricator buys the raw material and bases his price on the complete fabrication and installation of your job. The number of slabs and the amount of resulting waste is determined by the size and configuration of your countertop. The fabricator will lay out your job in a way that minimizes waste and maximizes the natural beauty of the material you selected.