FAQ / Support Center
Will my wood floor have color variations?
What is the most durable hardwood floor available?
Does it harm the environment to harvest wood for wood flooring?
How do I get color samples of surface products?
How do the prices of solid surface, quartz, and granite compare?
What is the difference between granite and marble?
Which installation method should I choose for my wood flooring?
What is “etching?”
Is hardwood flooring suitable for kitchens and bathrooms?
With so many wood species to choose from, how do I select one?
How can I determine the level of craftsmanship of the fabricator or installer?
Is it necessary to seal stone surfaces?
What is a floating floor and does it move?
What is meant by “acclimate” a hardwood floor?
What advice to you have for using slate tile?
What is an “upgraded” countertop?
How long does it take to install my kitchen countertop?
What’s the difference between pre-finished and unfinished wood flooring?
How often do I apply sealer?
Where can hardwood flooring be installed?
What type of sealer should I use on my granite?
What is the best countertop material?
I am familiar with Corian, but what other solid surface products are available?
What countertop finishes are available?
Will I have small pits in my granite counters?
Why can’t I use marble on my kitchen countertop?
Why are there gaps between the boards on my wood floor?
Why is the floor beneath my rugs lighter than the rest of my wood floor?
How do I clean my granite?
What are some basic tile care instructions for Porcelain and Ceramic?
For wood flooring, what is “below grade,” “on grade,” or “above grade?”
Can solid hardwood flooring be installed in the basement?
Will my pre-finished floor have a beveled edge?
Why does my floor look different from the sample in the showroom?
Does wood flooring provide good acoustics?
How long do wood floors last?
What is a “standard” countertop?
Is it safe to put a slow cooker or electric skillet on my stone countertop?
What types of chemicals should I avoid on my quartz?
Can I over-seal my granite?
Are all warranties the same?
Which countertops are heat resistant?
Wood Flooring: What is “underlayment?”
Do I have to buy the whole slab/sheet?
What are the main differences between the various countertop surfaces?
Are hardwood floors cost-effective?
What are some disclaimers for installing Travertine Tile?
Can granite be damaged?
How do I restore my pre-finished wood floor to look new again?
What types of sinks are available?
Can hardwood flooring improve indoor air quality?
